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Disclaimer

Virgin Money International Money Transfer, its officers, employees, representatives or agents shall not be held liable for any damages or injury resulting from your access to, or inability to access this internet site, or from your reliance on any information provided on this site or any accompanying literature or documentation.

The information and material provided on this site do not constitute an offer to sell or the solicitation of an offer to buy, any currencies or securities and must not be relied upon in connection with any investment decision.

Whilst we take reasonable care to keep the information on the website accurate and up to date, there may be occasions when this is not possible. All facts quoted about 'World First' or ‘Virgin Money’ or ‘Virgin Money International Money Transfer’ on the website are in relation to those specific parties, unless otherwise stated.

Case Studies and Examples are provided for your information only and are not intended to predict future moves in exchange rates.

If you are in any doubt as to the suitability of any foreign exchange product that you are intending to purchase from Virgin Money International Money Transfer, we recommend that you seek independent advice first.

Telephone calls are recorded for training and quality assurance purposes.

Virgin Money International Money Transfer make no representations, warranties, or assurances as to the accuracy or completeness of any information derived from third party sources.

Currency converter exchange rates

The rates on the converter are the "interbank" rates. These are the true market rates - the rates at which banks deal with each other in amounts over £5million. Private individuals and small to medium size businesses cannot access these rates. The rates shown on the currency converter are indicative rates and are not reflective of a rate Virgin Money International Money Transfer can offer you.

The interbank rates are provided for indication purposes only. Although it is believed that these rates are correct, they are provided by an external source and Virgin Money International Transfer cannot guarantee their accuracy, nor will Virgin Money International Money Transfer be liable for any loss incurred as a result of you relying on these rates.

  • Only private individuals and small business (micro enterprises) have the right to take their case to the Financial Ombudsman Service.
  • The Financial Ombudsman Service will only consider complaints about regulated products and services (World First's regulated activities are payment services and the foreign exchange options provided by World First Markets Limited).

Alternative ways of accessing our services

Braille, large font and type talk.

We can provide information on all our products in most formats. Call us on 0330 159 3895 for more information. Alternatively, send an email to personal@imt.virginmoney.com and let us know your name, address and the format you'd like (e.g. braille).

Mystery shop

The estimated saving is based on data from four of the UK's largest high street banks provided on the 12/06/15. The saving is calculated on the difference between Virgin Money International Money Transfer’s margin for UK based clients and the average of the banks' margins based on transfers of 2,000GBP, 20,000GBP, 50,000GBP and 250,000GBP to EUR and USD.

About us

Virgin Money International Money Transfer is provided by World First UK Limited. Registered in England No. 05022388. Registered Office: Millbank Tower, 21-24 Millbank, London, SW1P 4QP. World First UK Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900508). Virgin Money International Money Transfer is promoted by Virgin Money Personal Financial Service Ltd. Registered in England No. 03072766. Registered Office: Jubilee House, Gosforth, Newcastle upon Tyne, NE3 4PL. Authorised and regulated by the Financial Conduct Authority.